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FAQs

Frequently Asked Questions

At TT&C Slots LLC, we have done our best to create a website that anticipates and satisfies our customers' needs. With that goal in mind, we have compiled a list of the most frequently asked questions.

I thought slot machines were illegal in Hawaii. How can you rent them without breaking the law?

Slot machines are illegal in Hawaii. Our machines are actually Pachislo skill stop machines. Although they look and act like Las Vegas-style machines, the player must push buttons in order to stop the reels. This adds a measure of skill in playing the machine. In addition, our machines will only accept the tokens we provide. Pachislo machines are legal in Hawaii (and most other states) as long as they are not used for gambling.

In Las Vegas, children under 21 are not allowed to touch the machines. Can they play yours?

Children are naturally attracted to our machines because of all the sounds and lights. Children are welcome to play the machine as long as we have permission from the parents. In some cases, young children may be provided with a wrist band that shows they have parental permission to play the machines.

How many machines do I need to rent for my party?

That depends on how many guests you expect and if there will be other forms of entertainment. A small party would probably be fine with 4 to 5 machines where a party with a lot of guests might be better off with 6 to 12 machines.  A rule of thumb is one machine for every ten guest.  There is a $500.00 minimum per event.

How far in advance do I need to book my event?

Our machines are rented on a first come first serve basis. In order for us to concentrate our full attention to our customer's event, we normally only schedule one event per day. During holidays and graduation seasons, our dates fill up fairly fast. In general, the earlier you book, the better chance you have of booking the date you want.

How much room do you slot machines take up?

Each machine needs about 3 feet in width and two feet in depth. Three machines fit nicely on an 8-foot table. This allows room for the player to put their basket of coins and a drink. If we use your tables or counters, they must be capable of holding the weight of the machines (each one weighs about 100 pounds). We will provide our own tables for most events.

Are there any special power requirements?

All of our machines have been converted to work on US power. We have run as many as ten machines on a single 20 amp circuit without problems. We can supply a generator to power the machines if required (additional cost).

Can the machines be used outside?

These machines are easily damaged by water, so protection from the rain is required. A covered lanai, easy corner tent, or some type of cover is required. We can provide an easy corner or pop-up type tent if required.

What type of payment do you accept?

We will accept cash, credit card, debit, or personal check. If you are planning to pay by check, please let us know at the time of your booking.

What happens to my deposit if I have to cancel?

We understand that things happen that just can’t be avoided. Normally if you give us 30 days notice, we will refund your deposit completely. All of our employees have other full time jobs that they have to take off from in order to work an event for us.  Last minute cancellations result in them completely loosing income for that day.  Within 30 days of the date scheduled the deposit is non-refundable.

When do I have to pay the balance of the payment?

Typically we require payment upon the completion of our services, although other arrangements can be made. If you are not able to pay on the day of your event, let us know when booking. We will work with you as much as possible.

What happens if I am not happy with your service?

We are confident that you will be happy with our products and service. If you see something you are not happy with during your party, let our attendant know, and they will try to correct it on the spot. If for some reason you are not satisfied with the service you get from TT&C Slots LLC, let our sales representative or customer service representative know and we will make it right. This may involve a complete refund or free service for a future party. We want you to be completely, 100% satisfied with us.

We value and appreciate any suggestions you may have that would make our services better.

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